At Garhwal Hospitality, we are committed to ensuring that your orders are delivered in a timely, safe, and reliable manner. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products and services purchased through our platform at https://garhwalhospitality.com/shipping-policy.php.

1. Shipping Coverage

We currently offer shipping within specific regions of India. Please refer to our website or contact customer support to check if we deliver to your area before placing an order.

2. Processing Time

Orders are typically processed within 1–3 business days after confirmation. Processing time may vary depending on product availability, order volume, or during peak seasons and holidays.

3. Delivery Time

Delivery timelines depend on your location and the delivery method selected. Standard deliveries usually take 3–7 business days from the date of dispatch.

4. Shipping Charges

Shipping fees, if applicable, will be clearly mentioned during the checkout process. We may offer free shipping for certain products or promotional offers.

5. Order Tracking

Once your order is dispatched, you will receive an email or SMS with tracking details, allowing you to monitor the status of your shipment.

6. Undeliverable Packages

In case a package is undeliverable due to incorrect address, absence of recipient, or refusal to accept, we will attempt to contact you. Additional charges may apply for reshipping or handling.

7. Damaged or Missing Items

If your package arrives damaged or has missing items, please notify us within 48 hours of delivery. We will investigate and arrange a replacement or refund as appropriate.

8. Changes to Shipping Policy

We reserve the right to update or change this Shipping Policy at any time. Any modifications will be reflected on this page with the revised "Last Updated" date.

9. Contact Information

For any questions or concerns regarding our Shipping Policy or delivery issues, please reach out to our customer support team at info@garhwalhospitality.com.